Payment Policy

At WASH ME! Car Detailing, we aim to provide convenient and hassle-free payment options for our customers. Our payment policy outlines the terms and conditions regarding payments for our car detailing services.

  1. Booking Deposit:
    • All bookings made with WASH ME! Car Detailing require a 20% deposit to be paid at the time of booking to secure your appointment slot.
    • The deposit amount will be deducted from the total cost of the service.
    • Payments can be made via PayPal or credit card through our secure online booking system.
  2. Balance Payment:
    • The remaining balance of the service fee is to be paid upon picking up your vehicle after the detailing service has been completed.
    • We accept payment for the balance in cash, credit card, or via electronic payment methods, such as PayPal or bank transfer.
  3. Cancellation and Deposit Forfeiture:
    • If a booking is cancelled less than 24 hours before the scheduled appointment time, the 20% deposit paid at the time of booking will be forfeited, in accordance with our cancellation policy.
    • Please refer to our cancellation policy for more details on cancellation procedures and deposit forfeiture.
  4. Payment Security:
    • We take the security of your payment information seriously. Our online payment system is encrypted and secure, providing a safe environment for processing transactions.
    • We do not store any credit card details on our servers after the transaction is completed.
  5. Receipts:
    • Upon completion of the service and payment of the balance, you will receive a detailed receipt for your records. This receipt will include the breakdown of the service provided and the total amount paid.
  6. Disputes and Concerns:
    • If you have any concerns or disputes regarding payments or billing, please contact us immediately so that we can address them promptly and resolve any issues.
  7. Changes to this Policy:
    • We reserve the right to update or change our payment policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

By booking our car detailing service, you acknowledge and agree to abide by the terms of this payment policy.

If you have any questions or concerns regarding this policy, please feel free to contact us for clarification.

WASH ME! Car Detailing
info@wash-me.com.au